Avaya CC WE TEXT REC LIC FXD SUB 1YRAN

Capture and retain text-based customer interactions with a fixed 1-year Avaya recording license. Designed for contact center environments, this subscription supports the disciplined preservation of messaging records that teams rely on for oversight, coaching, and compliance. Text conversations often carry the same operational weight as voice calls. They document commitments, reveal service issues, and create a traceable record for audits or dispute handling. A dedicated recording license helps ensure those interactions are retained in a controlled, repeatable way. The fixed subscription term is especially useful for organizations that plan on annual procurement cycles and want a clear entitlement rather than a larger platform commitment. It fits teams that already operate within Avaya communication workflows and need a focused licensing component for text recording. For enterprises where every customer message can affect retention, resolution speed, or regulatory exposure, text recording is a practical control. This license keeps that control explicit, measurable, and easy to renew.