Avaya 417026 CC WE Master Video Rec Add Lic Fixed 5-Year

Capture and preserve video interactions with a licensing model built for long-term operational control. Avaya 417026 adds master video recording capability under a fixed 5-year subscription, giving contact center teams a structured way to retain visual interaction records for compliance, quality assurance, and incident review. This license is suited to environments where video is part of the customer engagement or support process and where records must remain available for future analysis. Supervisors and compliance teams can use retained recordings to verify service quality, reconstruct events, and support internal or external investigations. As a software add-on, it fits into an existing Avaya deployment without introducing separate recording hardware. The fixed subscription term helps procurement teams plan spend with confidence while supporting multi-year retention requirements. Choose this license when video evidence matters and your organization needs a controlled, enterprise-ready way to keep it accessible.