Avaya CC WE MST VCE REC LIC FXD SUB 1YRAN

Add voice recording to Avaya contact center operations with a license built for controlled retention and review of customer calls. This fixed subscription model is designed for organizations that need to preserve voice interactions for quality assurance, dispute resolution, or compliance-driven recordkeeping. By recording calls at the contact center layer, teams can review agent performance, verify customer commitments, and keep a reliable history of service conversations. That matters in environments where a single call can affect revenue, escalation handling, or regulatory exposure. The 1-year term gives procurement teams a straightforward way to align licensing with annual budgets and operational planning. It is a practical fit for organizations that want recording capability without committing to a longer contract horizon. For enterprises running Avaya platforms, this add-on provides a focused path to extend voice capture into existing workflows while keeping licensing simple and predictable.