Avaya 412649 CC WE ACRA SCRNRE PKG LIC FXD 3YR

Bring visual accountability to contact center operations with a fixed-term Avaya screen recording subscription. This package is designed for environments where seeing the agent desktop matters as much as hearing the conversation, giving supervisors and compliance teams a clearer view of how customer interactions are handled. A 3-year fixed subscription helps standardize licensing across planned deployments and gives procurement teams a cleaner budget horizon. It is a practical fit for organizations that want screen capture as part of a broader interaction governance strategy, especially where process adherence, agent coaching, and audit support are priorities. Screen recording adds context that audio alone cannot provide. It helps teams review application usage, workflow steps, and on-screen actions during customer engagements, making it easier to identify training gaps and verify policy compliance. For larger contact centers, that visibility can reduce investigation time and improve the quality of post-call review. Choose this package when your operations require more than call audio. It delivers a formal entitlement for screen recording from Avaya, packaged for enterprise planning and long-term control.