Extend coverage with a 5-year service plan from AVAYA designed to keep maintenance predictable and response expectations clear. This offering is built for organizations that need more than basic warranty protection: it adds parts replacement, labor, repair, and support access in a single service structure. For procurement teams, the value is straightforward. A longer service term reduces the churn of frequent renewals and helps align support costs with asset planning. For operations teams, the combination of carry-in service, preventive maintenance, and repair support creates a more controlled path to restoring equipment when issues arise. This plan is well suited to environments where downtime carries real cost and where service continuity matters as much as the equipment itself. With a 1 business day repair response target and a 5-year duration, it gives teams a clearer framework for maintenance planning and lifecycle support.