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Create Free Business Account| Platform Support | Avaya Contact Center |
| License Type | Add-on license |
| License Quantity | 1-250 |
| Software Name | CC R8 Elite Agent Add 1-250 Lic |
| Software Version | R8 |
| Deployment Model | On-premises |
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It adds Elite Agent licensing for Avaya CC R8 contact center environments across a 1-250 user range.
No. It is an add-on license intended to expand an existing Avaya CC R8 deployment.
An add-on license lets teams scale agent capacity while keeping the current contact center architecture and operational model in place.
It is best for enterprise contact center teams that need controlled seat expansion for staffing growth, new queues, or phased rollouts.
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