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Create Free Business Account| Platform Support | Avaya Contact Center |
| License Type | Per-agent upgrade license |
| License Quantity | 1 |
| Software Name | CC R7 ELITE UPG PER AGT |
| Software Version | R7 |
| Deployment Model | On-premises |
| Mobile App | No |
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It is a per-agent upgrade entitlement that adds Elite licensing to an existing Avaya Contact Center R7 environment.
It lets you license individual agents instead of purchasing a larger block, which helps align spend with actual staffing.
No. It is a software licensing entitlement for an existing Avaya deployment.
Use it when you want to phase in Elite access gradually across agents, teams, or sites.
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