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| Platform Support | Avaya |
| License Type | Not specified |
| Voip Support | Yes |
| Email Hosting | No |
| Screen Sharing | No |
| Instant Messaging | No |
| Recording Support | No |
| Video Conferencing | No |
| Software Name | CALC-ONE-SOL-INTG-PCK-WFMSYNC-SIPAC |
| Software Version | Not specified |
| Deployment Model | Software |
| Api Access | Not specified |
| Sso Support | Not specified |
| Mobile App | No |
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It aligns SIP-based call handling with workflow synchronization so communication events can trigger or support downstream process activity.
No. It is an integration package intended for Avaya environments, not a full communications suite.
Yes. The package is positioned for SIP-based communication handling, which supports VoIP-oriented environments.
Teams that need call events and workflow systems to stay aligned, such as contact centers, service desks, and operations groups.
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