Avaya APS SUBS ASR/TTS for AEP Add-On ST GF

Add speech intelligence to Avaya AEP without rebuilding your voice architecture. APS SUBS ASR/TTS FOR AEP ADD-ON ST GF enables automatic speech recognition and text-to-speech capabilities for customer-facing IVR and self-service workflows, helping organizations reduce friction in high-volume call environments. This subscription is designed for teams that need more than basic telephony prompts. ASR improves caller input handling through spoken responses, while TTS delivers clearer, more natural system prompts and dynamic message playback. The result is a more efficient caller experience, fewer transfers, and better containment for routine requests. For enterprise contact centers, this add-on supports operational consistency across voice applications that depend on accurate speech processing. It is a practical fit for organizations standardizing on Avaya AEP and looking to expand automation without introducing a separate speech stack. By adding speech services at the platform layer, teams can keep deployment aligned with existing Avaya infrastructure and procurement models.