Avaya APS Subs ASR/TTS for AEP Add-On PR UR

Add speech intelligence to Avaya Experience Platform and move routine voice interactions into faster, more natural self-service. This APS subscription add-on brings ASR and TTS capabilities into the AEP environment, helping callers speak naturally, hear clearer prompts, and complete tasks with less friction. For contact centers, the value is operational: fewer dead-end menu paths, better containment for common requests, and a more consistent caller experience across high-volume service flows. For IT and procurement teams, the appeal is equally clear. This is a targeted subscription add-on for organizations already standardizing on Avaya AEP, so you can expand voice automation without replacing the platform behind it. Use it to support IVR modernization, improve accessibility, and reduce the cost of repetitive interactions. When customer experience depends on accurate speech input and natural-sounding responses, this add-on helps AEP do more work before a live agent is needed.