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Create Free Business Account| Service Type | Upgrade Package |
| Remote Onsite | Remote or Onsite |
| Service Duration | Project-based |
| Service Location | Customer site or Remote |
| Service Description | Structured new-server upgrade for SMSMGR (MPN 431026) |
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MPN 431026 identifies the Avaya package for a new-server SMSMGR upgrade; the service covers discovery, pre-checks, migration, validation and handoff documentation.
Yes. The service can be delivered remotely or onsite depending on your operational requirements and access to the target environment.
Deliverables include migration logs, configuration comparison, post-cutover acceptance test results, and an operational runbook for your operations team.
The engagement uses staged migration steps, pre-checks and tested rollback procedures to minimize cutover window and provide clear recovery steps if issues arise.
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