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Create Free Business Account| Pricing Type | Project-based pricing (per SOW) |
| Product Supported | AVAYA APS and hybrid OCP contact-center digital components |
| Provided Support | Implementation support during project delivery |
| Service Type | Implementation |
| Remote Onsite | Remote-first with optional onsite activities |
| Duration Hours | null hours |
| Service Duration | Project-based (scope and timeline defined in SOW) |
| Service Location | Customer sites and remote delivery |
| Service Description | AVAYA APS implementation for hybrid OCP contact-center digital integration |
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The '1500' identifier is part of the AVAYA product label used to differentiate package variants. Specific scope or scaling associated with that identifier is defined in the statement of work for each engagement.
Yes. The engagement covers configuration of digital routing and provisioning policies aligned to your hybrid OCP topology, validated through scripted acceptance tests.
Yes. Deliverables include scenario-based operator training and documented runbooks to ensure the contact-center team can operate digital channels after handoff.
Contact your AVAYA sales representative or authorized partner to request a custom statement of work. Pricing and timeline are defined per-project in the SOW.
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