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Create Free Business Account| Mpn | 417380 |
| Vendor | AVAYA |
| Category | software-services/professional-services |
| Product Name | APS PKG EMERGENCY CERT IMPL SVCS |
| Provided Support | Engagement-based technical delivery |
| Service Type | Emergency certificate implementation |
| Remote Onsite | Remote or onsite delivery |
| Duration Hours | Variable by scope hours |
| Service Duration | Per engagement (scope-defined) |
| Service Location | Customer site or remote |
| Service Description | Rapid assessment, certificate generation/import, validation, monitored cutover and handoff for Avaya systems |
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The engagement targets Avaya platform elements affected by certificate failures. Scope and supported elements are defined during the initial assessment to ensure compatibility with your environment.
Response time is defined per engagement and prioritized for emergency incidents; timing depends on resource availability and the agreed statement of work. Initial assessment is typically scheduled immediately after engagement acceptance.
Both options are supported: Avaya can validate and import customer-provided certificates or assist with certificate generation and CA coordination as defined in the engagement scope.
Deliverables include a cutover report, post-implementation validation results, configuration change documentation, and recommended operational checks for ongoing certificate management.
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