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Create Free Business Account| Mpn | 431107 |
| Vendor | Avaya |
| Category | software-services / professional-services |
| Product Name | APS PKG CCAAS DIGPREM IMP 25 SE PT PL |
| Provided Support | Implementation and initial go-live support |
| Service Type | CCaaS Digital Premium implementation |
| Remote Onsite | Remote and onsite delivery options |
| Duration Hours | Variable by engagement scope |
| Service Duration | One-time implementation engagement |
| Service Location | Remote or customer site |
| Product Supported | Avaya CCaaS Digital Premium |
| Service Description | Implementation package for CCaaS Digital Premium covering platform configuration, routing, integration verification, pre-go-live testing, and go-live support for a 25-seat deployment. |
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The package covers platform configuration for CCaaS Digital Premium, dial-plan and routing setup, integration verification, pre-go-live testing, and go-live coordination and initial support tailored to a 25-seat deployment.
Yes. The package is structured for a 25-seat baseline; scope adjustments and additional services can be quoted to support larger or phased rollouts.
The service includes operational handoff and knowledge transfer sessions. Formal user training can be added as an optional service depending on your requirements.
Both remote and onsite delivery options are available. Onsite presence for go-live can be arranged based on customer policy and engagement scope.
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