Avaya APS CCAAS Digital Adv Imp 100 S L2

Bring digital customer interactions into a managed contact center framework with a package sized for 100 users. Avaya APS PKG CCAAS DIGITAL ADV IMP 100 S L2 is intended for organizations that want to formalize digital service operations while keeping deployment scope clear and procurement predictable. It supports teams that need a disciplined rollout rather than a broad, open-ended platform commitment. This package is well suited to service organizations handling customer requests across digital channels and looking for tighter operational control. It gives IT and contact center leaders a defined foundation for standardizing workflows, aligning service delivery, and supporting a more consistent customer experience. The 100-user entitlement makes it easier to match licensing to current staffing and expansion plans. Choose this package when digital engagement matters and you want the benefits of a cloud contact center model without losing budget discipline. It is a practical fit for enterprises that value controlled adoption, clear user counts, and a service architecture that can grow in measured steps.