Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Mpn | 389677 |
| Vendor | AVAYA |
| Category | software-services/professional-services |
| Product Name | APS PKG-AES SFDC CONN BASE SRV DPLY SVCS |
| Service Type | Deployment / Implementation Services |
| Remote Onsite | Remote and onsite |
| Service Duration | Project-based engagement |
| Product Supported | Avaya AES, Salesforce CRM |
| Service Description | Base deployment of Avaya AES–Salesforce connector including configuration, testing, and handover |
Business account holders on Professional Services typically save 8% vs. retail pricing. Create a free account to see your price.
The base deployment includes an environment readiness assessment, connector installation, call‑routing and screen‑pop configuration, TLS/authentication validation, scripted functional tests, and a handover runbook with knowledge transfer.
Work can be delivered remotely or onsite depending on your policies and network access; remote delivery is common for cloud and hybrid environments, with onsite visits scheduled as needed.
You must have Avaya AES and the target Salesforce org available; any custom Salesforce objects or managed packages should be identified during the readiness assessment.
Success is measured by completion of functional test cases, validated screen‑pop behavior in Salesforce, and customer acceptance sign‑off on the delivered runbook and operational procedures.
Save 16%AVAYA · 271614
Save 16%AVAYA · 271633
Save 16%AVAYA · 271644
Save 16%AVAYA · 271617
Save 16%AVAYA · 271613
