AVAYA APS PKG-ACO REM TRNG ADMIN BASICS

Reduce downtime and internal escalations by bringing administrators to operational competency on ACO. This remote training package delivers targeted, instructor-led instruction that covers account and user administration, policy and permission configuration, core telephony settings, and baseline troubleshooting workflows. Designed for IT teams that must operate Avaya environments with minimal external dependence, the curriculum prioritizes hands-on exercises, real-world scenarios, and repeatable procedures your staff can apply immediately. Use this package to accelerate onboarding of new administrators, codify configuration standards, and shorten incident resolution paths — all delivered remotely to fit enterprise schedules and access models. Contact Avaya or your reseller to align objectives, participant lists and lab access prior to engagement.