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Create Free Business Account| Platform Support | Avaya |
| License Type | Perpetual |
| Voip Support | Yes |
| Email Hosting | No |
| Screen Sharing | No |
| Instant Messaging | No |
| Recording Support | No |
| Video Conferencing | No |
| Software Name | APS PKG- ACM ACT DIR NEW |
| Software Version | NEW |
| Deployment Model | On-premises |
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It supports directory-driven call handling within Avaya communication environments, helping route calls to the right destination more consistently.
No. It is a focused Avaya package intended for ACM call handling workflows rather than broad collaboration features.
It fits on-premises Avaya telephony environments where controlled call routing and directory-based handling are required.
Because it is aligned to Avaya ACM workflows and enterprise call handling requirements, which matters when routing accuracy and operational consistency are priorities.
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