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Create Free Business Account| Product Supported | Avaya Unified Communications Bundle Premium |
| Provided Support | Implementation support through acceptance |
| Service Type | Implementation Service |
| Remote Onsite | Remote and Onsite |
| Duration Hours | Varies (hours defined in SOW) |
| Service Duration | Custom (defined in SOW) |
| Service Location | Customer site or remote |
| Service Description | Discovery, configuration, integration, testing and training |
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This service supports enterprise Avaya UC Bundle Premium deployments and integrations with common directory, presence and telephony systems; specific compatibility is confirmed during discovery and defined in the Statement of Work.
Success is verified through functional and staged validation tests, signed acceptance criteria, and delivery of configuration artifacts and runbooks that prove operational readiness.
Yes — remote, onsite, or hybrid delivery models are available and will be selected based on technical requirements and customer preference.
The engagement includes role-based administrator and operator training, hands-on sessions, and runbooks tailored to the deployed UC features to ensure operational self-sufficiency.
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