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Create Free Business Account| Mpn | 431758 |
| Vendor | AVAYA |
| Category | software-services/professional-services |
| Product Name | APS AXP SOCIAL WHATSAPP CONSULTING HOURS |
| Service Type | Consulting Hours |
| Remote Onsite | Remote with optional onsite escalation |
| Service Duration | Block of consulting hours (flexible scheduling) |
| Service Location | Remote / Customer site |
| Service Description | Hands-on Avaya engineering time for APS AXP Social WhatsApp troubleshooting, configuration validation, performance tuning, and runbook updates. |
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Hours are scheduled by agreement between your team and Avaya. Use them for troubleshooting, configuration validation, performance tuning, or runbook updates. Avaya will track and report hours consumed against the purchased block.
Yes. The standard delivery is remote, with optional onsite escalation when mutually agreed and where logistical constraints allow.
No. These hours cover professional services activity only. Software updates, patching, and licensing are handled separately through your existing Avaya entitlements.
You get direct access to engineers experienced with APS AXP Social WhatsApp who perform targeted diagnostics and corrective actions, plus updated operational procedures to shorten future recovery time.
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