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Create Free Business Account| Platform Support | Avaya contact center environment |
| License Type | Agent license |
| Voip Support | No |
| Email Hosting | No |
| Video Conferencing | No |
| Software Name | APOM R4 MANUAL DIAL AGT LIC |
| Software Version | R4 |
| Deployment Model | License |
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It is used to license manual dial agents in an Avaya contact center environment.
No. This license is for manual dial agent workflows.
Only agents who need manual dial capability should be assigned this license.
It keeps outbound calling controlled and aligns licensing to the exact role that needs it.
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