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Create Free Business Account| License Type | Voice/Contact Center License |
| Software Name | APOM R4 DR PREVIEW VCE LIC |
| Software Version | R4 |
| Deployment Model | Software License |
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It provides a software license for preview dialing in Avaya outbound environments, allowing agents to review contact details before placing calls.
No. It is a license intended for use within an existing Avaya platform deployment.
Preview dialing supports controlled outbound calling where the agent reviews the record before initiating the call.
It is best suited for contact centers and outbound teams that need structured pacing and consistent campaign execution.
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