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Create Free Business Account| License Type | Software package |
| Software Name | AEP R8 PT MG FROM AVAYA IVR SP PKG |
| Software Version | R8 |
| Deployment Model | On-premises |
| Mobile App | No |
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It is used as an Avaya IVR software package for structured call routing and self-service workflows in enterprise voice environments.
No. It is a specific software package tied to Avaya IVR use cases, not a broad collaboration or messaging suite.
The MPN helps procurement and technical teams match the correct Avaya software package to the intended environment and avoid substitution errors.
Yes, when the contact center is built around Avaya IVR workflows and needs controlled caller routing and self-service handling.
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