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Create Free Business Account| License Type | Upgrade license |
| Software Name | AEP R8 MOB/VIS IVR SYS LAB UPG LIC |
| Software Version | R8 |
| Deployment Model | On-premises |
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It is used to support lab-based validation of mobile and visual IVR workflows in Avaya AEP R8 environments before production deployment.
No. This is a lab upgrade license intended for non-production testing, QA, and staging workflows.
A lab license lets teams verify call flows and interaction logic without exposing customers to configuration errors or incomplete changes.
Contact center operations, QA, systems administration, and implementation teams that manage Avaya AEP R8 IVR changes.
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