AEP R8 Google Dialogflow ASR Per PT

Improve voice automation where every recognition decision affects the caller experience. AEP R8 Google Dialogflow ASR Per PT connects Avaya speech workflows to Google Dialogflow ASR on a per-port basis, giving contact center teams a controlled way to add cloud speech recognition to existing AEP R8 environments. This licensing model fits deployments that need targeted expansion rather than a broad platform shift. It is designed for organizations tuning IVR containment, intent detection, and call routing across specific ports, helping teams align speech capacity with actual traffic patterns. That makes it a practical choice for enterprise environments where accuracy, governance, and cost control all matter. For infrastructure and contact center leaders, the value is in precision. You can extend speech recognition capability without overcommitting licenses across the full environment, and you can scale in line with call volume and application demand. In large deployments, that kind of control helps preserve budget while improving the quality of automated interactions.