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Create Free Business Account| Mpn | 271736 |
| Vendor | AVAYA |
| Product Name | IPO C/D RTS 8X5 APR NBD - 120G7 5YPP |
| Product Supported | IP Office 120G7 |
| Support Hours | 8x5 |
| Covered Period | 5 Years |
| Provided Support | Remote Technical Support (RTS) with Advance Parts Replacement (APR NBD) |
| Service Description | Remote technical support + APR NBD for covered hardware |
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APR NBD stands for Advance Parts Replacement, Next Business Day. It provides for dispatch of replacement parts to arrive the next business day following approval, reducing hardware-related downtime.
This SKU provides a 5 Year covered period, as indicated by the 5YPP designation in the product name.
Coverage is scoped to the IP Office 120G7 product family, per the product naming and specs.
Contact Avaya support or your authorized reseller with the case details and MPN 271736; Avaya will verify entitlement and coordinate next-business-day parts dispatch according to the APR NBD process.
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