ACTS 24X7 PART NUMBER AudioCodes 24x7x4 On-Site Service

Name: ACTS 24X7 PART NUMBER AudioCodes 24x7x4 On-Site Service
Brand: AUDIOCODES
SKU: ACTS24X7-SBC_S63/YR
Price: 5.44 USD
Availability: InStock

AUDIOCODES|

MPN: ACTS24X7-SBC_S63/YR

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$5.44

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Key Features

24 x 7 x 4 hour on-site service
3-year service duration
Parts replacement included
Parts and labor coverage
Physical service subtype
Maintenance service main type

Protect production voice and communications environments with around-the-clock on-site maintenance designed for fast recovery. ACTS 24X7 PART NUMBER delivers 24x7x4 hour service for 3 years, combining parts replacement and labor under a physical on-site support model. That matters when uptime is tied directly to call quality, customer experience, and operational continuity. For infrastructure teams, the value is speed and certainty. When a covered issue occurs, the service is structured to get qualified support to the site and move from diagnosis to resolution without waiting on remote-only troubleshooting or separate logistics. Parts and labor coverage helps reduce the friction that often extends outages, while the 24x7 schedule supports environments that do not stop after business hours. This service is a strong fit for organizations that depend on AudioCodes platforms in live communications paths and need a support plan that matches the cost of downtime. It is built for teams that want predictable coverage, faster restoration, and a clearer maintenance path over a full 3-year term.

Ideal For

Supporting production AudioCodes deployments that require rapid field response
Maintaining voice infrastructure where downtime affects customer communications
Covering distributed sites that need parts and labor handled on location
Extending service protection for a 3-year operational planning cycle

Why This Product

1Includes on-site response rather than remote-only support
2Covers both parts replacement and labor
3Provides 24x7x4 coverage for urgent recovery needs
4Extends protection across a 3-year service term

Service Details

Service Type	Maintenance
Remote Onsite	On-site
Duration Hours	0 hours
Service Duration	3 Year
Service Location	On-site
Service Description	24 x 7 x 4 Hour

Support Warranty

Bundle Support	Parts & Labor
Provided Support	Repair, Parts Replacement
Service Characteristic	Physical

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Frequently Asked Questions

What does 24x7x4 mean for this service?▾

It indicates 24x7 availability with a 4-hour on-site response target for covered incidents.

What support is included?▾

The service includes repair and parts replacement, with parts and labor coverage.

Is this a remote support plan?▾

No. This is an on-site physical maintenance service.

How long does the coverage last?▾

The service term is 3 years.