APC WMD1YOSOFW-SD-02 1 Year On-Site Service — Monitoring & Dispatch

Keep core power infrastructure operational through a focused 1 Year on-site service that combines remote telemetry with authorized field dispatch. This SKU requires either SmartConnect or an APC Network Management Card (NMC) to deliver proactive alarm escalation, remote diagnostics and automated dispatch. When remote troubleshooting identifies a hardware fault, APC schedules on-site service and supplies genuine replacement parts, shortening mean time to repair and reducing internal diagnostic overhead. This offering fits procurement windows where one year of guaranteed on-site coverage plus monitoring preserves service-level objectives without a multi‑year commitment. It’s built for enterprise UPS deployments where vendor diagnosis and rapid parts availability directly reduce downtime and avoid expensive forklift replacements. Documentation, service reports and ticketing integrate with existing workflows, giving infrastructure teams clear remediation timelines and audit trails.