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Create Free Business Account| Product Supported | APC systems with SmartConnect or NMC required |
| Support Hours | Next business day |
| Covered Period | 1 year |
| Support Channel | On-site service |
| Provided Support | On-site warranty upgrade with monitoring and dispatch |
| Service Characteristic | Factory warranty upgrade |
| Service Description | Monitoring and dispatch service for covered APC equipment |
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It adds next-business-day on-site support, monitoring, and dispatch to the factory warranty coverage for eligible APC systems.
APC systems that use SmartConnect or NMC are the supported platforms for this service.
The covered period is 1 year.
On-site coverage shortens the path from issue detection to technician arrival, which helps reduce downtime risk for critical infrastructure.
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