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Create Free Business Account| Product Supported | APC equipment (SmartConnect or NMC required) |
| Covered Period | 1 year |
| Provided Support | Next business day on‑site upgrade with monitoring & dispatch |
| Service Description | Factory warranty upgrade with monitored telemetry & authorized on‑site dispatch |
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Coverage applies to APC equipment that supports SmartConnect or has a compatible Network Management Card (NMC); those telemetry channels are required to enable monitored dispatch.
NBD on‑site indicates APC will dispatch a certified technician to the site with next business day target arrival after issue verification and dispatch authorization, subject to local logistics and service coverage area.
Yes. The upgrade preserves factory parts and labor entitlement so authorized replacement parts and repair labor are included per APC warranty terms.
SmartConnect or NMC telemetry sends alerts to APC monitoring; verified failure conditions generate an automated dispatch workflow to authorize on‑site repair.
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