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Create Free Business Account| Pricing Type | One-time term service |
| Product Supported | APC factory-warrantied hardware monitored by SmartConnect or APC NMC |
| Support Hours | Business hours / Next-business-day response |
| Bundle Support | Requires SmartConnect or APC NMC for monitoring and dispatch |
| Covered Period | 1 year |
| Provided Support | On-site repair, parts replacement and vendor dispatch |
| Service Location | Customer site (on-site) |
| Service Description | Next-business-day on-site service with monitoring-enabled dispatch |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
Dispatch requires an installed SmartConnect gateway or APC Network Management Card (NMC) to provide telemetry and alerting to APC.
This upgrade extends or converts existing factory warranty coverage to include next-business-day on-site service and vendor dispatch for eligible hardware.
This service provides next-business-day on-site response for incidents that meet APC dispatch criteria.
Transferability depends on APC terms and the hardware's eligibility; coordinate with APC sales or your authorized reseller for reassignment requests.
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