
| Pricing Type | Service plan |
| Product Supported | Modular Data Center All-in-One 200KW-2 |
| Bundle Support | Labor |
| Covered Period | Post Warranty |
| Provided Support | Hardware Support, Phone Support, Repair, Remote Diagnosis, Defective Media Retention |
| Service Characteristic | Labor |
| Compliance Standards | Not specified |
| Service Type | Warranty / hardware support |
| Remote Onsite | On-site |
| Duration Hours | N/A |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Description | 9 x 5 x Next Business Day |
| Certification Vendor | HP |
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It covers post-warranty hardware support for the Modular Data Center All-in-One 200KW-2, including phone support, remote diagnosis, repair, on-site service, and defective media retention.
The service includes next-business-day on-site response under a 9 x 5 support schedule.
Yes. Defective media retention lets you keep failed storage media under your control, which helps support internal data handling policies.
It is a post-warranty service plan designed to extend support coverage after the manufacturer warranty period.

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