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Create Free Business Account| Mpn | SW5N-OVVMM500 |
| Vendor | Alcatel‑Lucent Enterprise |
| Category | software-services/support-warranties |
| Product Name | 5 YR END CUSTOMER SUPPORT SOFTWARE FOR OV VMM 500N |
| Product Supported | OV VMM 500N virtual management appliance |
| Support Hours | 24x7 |
| Covered Period | 5 Years |
| Provided Support | End Customer Support |
| Service Location | Remote / Vendor support portal |
| Service Description | Priority troubleshooting and access to software maintenance releases |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
It covers 24x7 phone intake, prioritized problem diagnosis, access to the support portal for ticketing and downloads, and vendor software updates for the OV VMM 500N during the five‑year term.
This SKU provides remote vendor support, phone intake and portal access. On‑site services are not included and must be purchased separately if required.
Software updates and maintenance releases are provided through the Alcatel‑Lucent Enterprise support portal; your registered support account will have access to downloads and release notes.
Yes. Support terms can typically be extended or upgraded through Alcatel‑Lucent Enterprise channels—coordinate with your account team to arrange renewals or tier changes before the contract expires.

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