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Create Free Business Account| Shipping Weight | 0.01 lb |
| Support Hours | 24x7 |
| Covered Period | 5 years |
| Support Channels | Phone support |
| Support Provided | 24x7 phone support |
| Product Supported | OV VMM 200N software |
| Service Characteristic | End-customer software support |
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The two terms identify different things: OV VMM 200N names the supported software, while SW5N-OVVMM200 is the ordering code for its five-year end-customer support entitlement. The entitlement includes 24x7 phone support for the stated five-year period.
SW5N-OVVMM200 includes end-customer software support for OV VMM 200N for five years. The stated support channel is phone support, available 24x7. No response-time target or on-site service is stated as part of this entitlement.
No. SW5N-OVVMM200 is a five-year support entitlement for OV VMM 200N software. It provides end-customer support coverage and 24x7 phone support, rather than adding a software licence or upgrade entitlement.
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