Alcatel‑Lucent Enterprise SW5N‑APWCF10N 5 Yr End Customer Support — 24x7 Phone, Updates | WCF 10 N, AP Support

Name: Alcatel‑Lucent Enterprise SW5N‑APWCF10N 5 Yr End Customer Support — 24x7 Phone, Updates | WCF 10 N, AP Support
Brand: Alcatel-Lucent Enterprise
SKU: SW5N-APWCF10N
Price: 250.03 USD
Availability: InStock

Alcatel-Lucent Enterprise|

MPN: SW5N-APWCF10N

Digital Delivery

$250.03

Request for QuoteCall 224-955-1644 for Sales

Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

Business Pricing Available

Exclusive pricing and Net-30 terms. Sign in or create a free account.

Create Free Business Account

Key Features

Provided support: 24x7 phone support, problem diagnosis, portal access, software updates
Covered period: 5 years
MPN: SW5N‑APWCF10N
Product supported: OV AP WCF 10 N
Support channel: phone and online case management
Entitlement access: Alcatel‑Lucent Enterprise support portal

Reduce operational risk for OV AP WCF 10 N deployments with a five‑year vendor support contract that delivers continuous technical access and software maintenance. This End Customer Support Software SKU provides 24x7 phone support for urgent incidents, formal problem diagnosis to isolate root causes, and access to the Alcatel‑Lucent Enterprise support portal for case tracking and downloads. Included software updates apply to firmware and related management components, helping teams keep APs current with security patches and bug fixes. The contract is oriented to IT teams who require vendor accountability for wireless infrastructure and prefer predictable lifecycle coverage instead of ad hoc support purchases. When paired with A5 IT procurement and deployment services, it streamlines entitlement verification and escalation so network incidents reach the correct engineering tier quickly.

Ideal For

Protect a single OV AP WCF 10 N in a revenue‑critical location
Obtain vendor diagnosis for intermittent wireless failures
Keep AP firmware current to address security and stability fixes
Complement in‑house NOC coverage with vendor escalation for complex faults

Why This Product

1Offer continuous 24x7 phone access for critical incidents versus limited‑hours plans
2Include five years of software updates rather than single‑incident fixes
3Tie entitlement to the SW5N MPN for direct vendor engagement and faster escalation
4Targeted at production APs where long‑term vendor maintenance reduces operational risk

Identification

Mpn	SW5N‑APWCF10N
Vendor	Alcatel‑Lucent Enterprise

Software General

Product Supported

OV AP WCF 10 N

Support Warranty

Support Hours	24x7
Covered Period	5 years
Provided Support	24x7 phone support, problem diagnosis, access to support portal, software updates

Purchasing this for your business?

Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Frequently Asked Questions

Which product is covered by this support SKU?▾

This SKU provides support and software updates for the OV AP WCF 10 N and is associated with MPN SW5N‑APWCF10N for entitlement verification.

Does this package include software updates?▾

Yes. The package includes vendor‑provided software updates for the supported AP product for the five‑year covered period.

How do I verify my coverage or MPN entitlement?▾

Verify coverage by providing the MPN (SW5N‑APWCF10N) to Alcatel‑Lucent Enterprise via the support portal or through your A5 IT account representative who can confirm entitlement.

Is on‑site support included with this SKU?▾

The documented inclusions are remote technical support, problem diagnosis, portal access and software updates. On‑site services or hardware replacement are not specified and would require a separate agreement.

Alcatel‑Lucent Enterprise SW5N‑APWCF10N 5 Yr End Customer Support — 24x7 Phone, Updates | WCF 10 N, AP Support

Key Features

Ideal For

Why This Product

Identification

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

10 Yr Long Term Partner Support for Os 6360-10 Models. Includes 24x7 Phone Suppo

10 Yr Long Term Partner Support for Os 6360 Models. Includes 24x7 Phone Support,

1 Month End Customer Support Plus for One Oawap1501 Includes 24x7 Access to Tech

1 Month End Customer Support Plus for One Os6870 Includes 24x7 Access to Technic

1 Month End Customer Support Software for One Oawap1501 Includes 24x7 Access to

Alcatel‑Lucent Enterprise SW5N‑APWCF10N 5 Yr End Customer Support — 24x7 Phone, Updates | WCF 10 N, AP Support

Key Features

Ideal For

Why This Product

Identification

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

10 Yr Long Term Partner Support for Os 6360-10 Models. Includes 24x7 Phone Suppo

10 Yr Long Term Partner Support for Os 6360 Models. Includes 24x7 Phone Support,

1 Month End Customer Support Plus for One Oawap1501 Includes 24x7 Access to Tech

1 Month End Customer Support Plus for One Os6870 Includes 24x7 Access to Technic

1 Month End Customer Support Software for One Oawap1501 Includes 24x7 Access to