Alcatel-Lucent Enterprise OS6360 5-Year Support Plus

Name: Alcatel-Lucent Enterprise OS6360 5-Year Support Plus
Brand: Alcatel-Lucent Enterprise
SKU: SP5N-OS6360-10
Price: 180.02 USD
Availability: InStock

Alcatel-Lucent Enterprise|

MPN: SP5N-OS6360-10

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$180.02

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Key Features

5-year coverage period
Support Plus tier
24x7 phone access
Problem diagnosis
OS6360 platform support
5-year End Customer Support Plus term

Use this service for an Alcatel-Lucent Enterprise OmniSwitch 6360 that requires a five-year Support Plus term and access to 24x7 phone assistance for problem diagnosis. It is an end-customer support entitlement, not a switch, accessory, or software feature license. Select it when the required coverage term is 5 years and the supported platform is OS6360. The service scope named for this SKU is phone support and problem diagnosis. Retain the ordering code with the supported device details when arranging support coverage, since the entitlement applies to the OS6360 platform.

Ideal For

Adding a 5-year support term to an OmniSwitch 6360 deployment
Maintaining access to phone-based technical assistance for OS6360 issues
Obtaining problem diagnosis support for an end-customer OS6360 environment

Logistics

Shipping Weight

0.01 lb

Support & Warranty

Support Hours	24x7
Covered Period	5 years
Support Channels	Phone support
Support Provided	End Customer Support Plus, phone support, and problem diagnosis
Product Supported	Alcatel-Lucent Enterprise OmniSwitch 6360
Service Characteristic	End Customer Support Plus

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Frequently Asked Questions

What is the difference between OS6360 and SP5N-OS6360-10?▾

OS6360 names the supported switch family. SP5N-OS6360-10 is the ordering code for its 5-year End Customer Support Plus entitlement, including 24x7 phone support and problem diagnosis.

What support does SP5N-OS6360-10 provide?▾

SP5N-OS6360-10 provides an end-customer Support Plus term for OmniSwitch 6360 products. The stated coverage includes 24x7 phone support and problem diagnosis for a period of 5 years.

Does SP5N-OS6360-10 include an OmniSwitch 6360 switch?▾

No. SP5N-OS6360-10 is a support service entitlement for the OmniSwitch 6360 platform. It provides the stated Support Plus coverage, phone support, and problem diagnosis rather than switch hardware.

Alcatel-Lucent Enterprise OS6360 5-Year Support Plus

Key Features

Ideal For

Logistics

Support & Warranty

Purchasing this for your business?

Frequently Asked Questions

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Key Features

Ideal For

Logistics

Support & Warranty

Purchasing this for your business?

Frequently Asked Questions

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