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Create Free Business Account| Shipping Weight | 0.01 lb |
| Support Hours | 24x7 |
| Covered Period | 5 years |
| Support Channels | Phone support |
| Support Provided | End Customer Support Plus, phone support, and problem diagnosis |
| Product Supported | Alcatel-Lucent Enterprise OmniSwitch 6360 |
| Service Characteristic | End Customer Support Plus |
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OS6360 names the supported switch family. SP5N-OS6360-10 is the ordering code for its 5-year End Customer Support Plus entitlement, including 24x7 phone support and problem diagnosis.
SP5N-OS6360-10 provides an end-customer Support Plus term for OmniSwitch 6360 products. The stated coverage includes 24x7 phone support and problem diagnosis for a period of 5 years.
No. SP5N-OS6360-10 is a support service entitlement for the OmniSwitch 6360 platform. It provides the stated Support Plus coverage, phone support, and problem diagnosis rather than switch hardware.

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