Alcatel‑Lucent Enterprise 5 YR End Customer Support Plus for OAWAP 567

Sustain OAWAP 567 deployments through a full five‑year support lifecycle. This End Customer Support Plus package provides continuous vendor assistance to reduce downtime and preserve software currency. You receive 24x7 phone access to Alcatel‑Lucent Enterprise support, remote problem diagnosis, and authenticated access to the support portal for case tracking and knowledge resources. The agreement also includes entitlement to software updates and upgrades released during the covered period, ensuring security and feature parity across distributed access points. For procurement and operations teams, this single SKU simplifies budgeting and justifies the price premium by consolidating phone support, diagnostics and update rights under one negotiated term. Adopt this contract to shorten incident resolution times, retain vendor expertise for complex wireless issues, and avoid ad‑hoc lift-and-replace costs when software updates are required.