Alcatel-Lucent Enterprise SP5N-OS6920 5-Year Support Plus

Keep one OS6920 covered with 5 years of End Customer Support Plus from Alcatel-Lucent Enterprise. This support package is built for environments where network availability, software currency, and fast issue resolution matter. It includes 24x7 access to technical assistance, software updates and upgrades, and advanced replacement of faulty equipment. For operations teams, the value is in reducing the time between fault detection and recovery. Around-the-clock access to technical assistance helps accelerate troubleshooting when incidents do not wait for business hours. Software updates and upgrades help maintain platform currency over the support term, while advanced replacement adds a practical hardware recovery path when equipment fails. This is a strong fit for organizations that depend on a single OS6920 in production and want a support model that goes beyond basic warranty coverage. It gives procurement a clear 5-year entitlement, and it gives IT teams a defined service path for sustaining service levels, controlling downtime risk, and planning support costs with confidence.