
| Product Supported | All Alcatel-Lucent Enterprise OmniSwitch products |
| Covered Period | 4 years |
| Support Provided | 24x7 remote telephone support |
| Service Characteristic | SPT+ software support |
| Service Type | Software support service |
| Service Duration | 4 years |
| Service Description | 4-year SPT+ software support for OmniSwitch products |
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Part 800021-10 provides four years of Software Support Plus (SPT+) coverage for Alcatel-Lucent Enterprise OmniSwitch products. The stated service includes 24x7 remote telephone support and applies across the OmniSwitch product range.
800021-10 supports Alcatel-Lucent Enterprise OmniSwitch products. It is a service entitlement for the OmniSwitch range rather than a hardware item, so it should be selected for support coverage associated with an eligible OmniSwitch product.
No. 800021-10 is a four-year SPT+ software support entitlement and does not include an OmniSwitch switch or other hardware. Its stated coverage includes 24x7 remote telephone support for OmniSwitch products.

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