Alcatel-Lucent Enterprise SP3N-OAWAP577 3 Yr Support Plus

Keep an OAWAP 577 access point operational and current for three years with End Customer Support Plus. This contract provides continuous incident intake via 24x7 phone support, rapid problem diagnosis from Alcatel‑Lucent Enterprise engineers, and full access to the support portal for ticketing and knowledge‑base resources. Included software updates cover maintenance releases and security patches to preserve compatibility and reduce operational risk. The Plus tier focuses on minimizing downtime for a single AP by combining direct phone escalation, priority case handling and managed access to downloads and firmware guidance. Choose this SKU when you need assured response coverage and predictable lifecycle maintenance for a critical wireless AP rather than ad hoc break/fix—justifying the premium by lowering operational disruption costs and preserving existing infrastructure compatibility.