Alcatel-Lucent Enterprise SP3N-OS6920 3-Year Support Plus | 24x7 Support

Keep a single OS6920 under active support for three years with coverage designed to reduce operational risk and shorten recovery time. This support-plus offering includes 24x7 access to technical assistance, software updates, software upgrades, and advanced replacement of faulty equipment, giving infrastructure teams a defined path when issues arise. For environments where the switch is part of a business-critical access layer, this level of coverage helps preserve uptime and keeps the platform aligned with vendor-released fixes and enhancements. Advanced replacement matters when spare inventory is limited or when downtime carries real cost. Around-the-clock technical access also helps teams move faster during maintenance windows, incident response, and change validation. This is a practical choice for organizations that want to extend the service life of an installed OS6920 while maintaining support continuity. It provides the assurance procurement teams need and the operational coverage engineers expect, without adding unnecessary complexity.