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Create Free Business Account| Shipping Weight | 0.00 lb |
| Support Hours | 24x7 |
| Covered Period | 1 year |
| Support Channels | Phone support |
| Support Provided | End-customer software support with 24x7 phone support |
| Product Supported | OmniVista Network Management Express 20 Nodes (OV NM EX 20N) |
| Service Characteristic | End-customer software support |
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OV NM EX 20N names the covered Alcatel-Lucent Enterprise product designation. SW1N-OVNMEX20 is the ordering code for its 1-year end-customer software support entitlement, including 24x7 phone support; it does not name a separate software platform.
SW1N-OVNMEX20 includes one year of end-customer software support for OV NM EX 20N, with 24x7 phone support. The entitlement covers support access for the specified software product and does not add a software licence or provide hardware.
The entitlement provides a 1-year support period for OV NM EX 20N. Phone support is available 24x7 during that covered period, subject to the support entitlement being associated with the covered end customer.
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