Alcatel‑Lucent Enterprise SW1N-OAWAP1311 1 Yr Support

The one-year contract includes 24x7 phone support, problem diagnosis, access to the Alcatel‑Lucent Enterprise support portal, and software updates and permitted upgrades for the covered year.

Register by providing the device serial number and proof of purchase to your ALE reseller or contact Alcatel‑Lucent Enterprise support to enable portal access and entitlement tracking.

Yes. Support contracts can typically be renewed through your reseller or ALE account team to maintain continuous coverage; contact them to confirm renewal terms and pricing.

This software support offering covers software updates, diagnostics and vendor support access; hardware replacement policies depend on your device warranty or a separate hardware maintenance agreement—contact ALE or your reseller for details.