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Create Free Business Account| Shipping Weight | 0.01 lb |
| Product Supported | Alcatel-Lucent Enterprise OAWAP1311 |
| Support Hours | 24x7 |
| Covered Period | 1 year |
| Support Channels | 24x7 phone support |
| Support Provided | 24x7 phone support and problem resolution |
| Service Characteristic | End Customer Support Plus |
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OAWAP1311 identifies the supported product model. SP1N-OAWAP1311 is the ordering code for one year of End Customer Support Plus coverage for that model. The entitlement includes 24x7 phone support and problem resolution rather than access-point hardware.
SP1N-OAWAP1311 includes one year of End Customer Support Plus coverage for OAWAP1311, with 24x7 phone support and problem resolution. It is a support entitlement only and does not include an OAWAP1311 access point, replacement hardware, or accessories.
Yes. The entitlement includes 24x7 phone support for the supported OAWAP1311 product, along with problem resolution assistance. Coverage lasts for one year under the End Customer Support Plus service tier.
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