Alcatel-Lucent Enterprise SP1N-OS6920 1-Year Support Plus | 24x7

Protect one OS6920 with a 1-year end customer support plus agreement from Alcatel-Lucent Enterprise. This plan combines around-the-clock technical assistance with software updates, software upgrades, and advanced replacement of faulty equipment, giving operations teams a stronger response path when service matters. For network environments where switch availability affects users, applications, and downstream systems, advanced replacement can materially reduce time spent waiting on hardware recovery. The included software maintenance also helps keep the platform aligned with vendor fixes and release updates during the coverage period. This is a practical choice for organizations that want more than basic support. It is built for deployments where uptime, replacement speed, and vendor access are part of the operating standard. Procurement teams benefit from a clearly defined one-year term, while infrastructure teams gain a support model that is easier to plan around during refreshes, expansions, or critical service windows. Choose this support plus package when one OS6920 needs direct vendor coverage and faster hardware recovery options.