Alcatel-Lucent Enterprise SW1X-OS6920 Extended Support, 24x7

Extend support coverage for a single OS6920 with a one-year term designed for operational continuity. This End Customer Extended Support Software package includes 24x7 access to technical assistance, along with software updates and upgrades, so your team can respond quickly when issues arise and keep the platform on a supported software path. For infrastructure teams, the value is in reducing friction during incidents and avoiding the cost of unmanaged software drift. Around-the-clock access shortens the distance between a problem and a qualified response, while update and upgrade entitlement helps maintain compatibility and stability over time. This support term is a strong fit when the hardware is already in place and the priority is keeping it productive, current, and covered. It gives procurement a clear, time-bound support commitment and gives operations a dependable path for maintaining service quality without overbuying coverage.