7SIGNAL BUNDLES OF HOURS PER YEAR OF SERVICES — 25 Hours/Year

Convert sporadic support needs into a predictable annual entitlement with a 25-hour per year pre-paid engineering bundle from 7SIGNAL. This SKU (SUB-VE-25-G) is tailored for organizations that require periodic expert input—quarterly performance reviews, seasonal tuning, or occasional incident escalation—without committing to continuous on-site support. Hours are consumed for remote engagements including configuration validation, telemetry review, minor troubleshooting and advisory sessions tied to operational cadence. The annual format aligns vendor access to fiscal cycles and simplifies procurement approvals by positioning support as a recurring line item. Scheduling is prioritized relative to ad-hoc requests, enabling planned maintenance windows and faster access during incidents. This bundle complements existing monitoring platforms by translating observed metrics into prescriptive next steps executed with an experienced engineer. Onsite services remain available under separate commercial terms. The 25-hour bundle is an economical option for teams that need consistent vendor expertise but lack the demand for larger hourly blocks or full-service retainers.