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A5 IT

At A5 IT, we simplify technology for businesses. From consultation to deployment, we provide end-to-end solutions with transparency, efficiency, and expertise.

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(224) 955-1644
1515 E Woodfield Rd STE 200, Schaumburg, IL 60173

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Why Choose A5 IT for Five9

As an authorized Five9 partner, A5 IT delivers end-to-end unified collaboration platforms backed by over two decades of enterprise IT experience. Our team of certified engineers works directly with Five9 to ensure every deployment meets the highest standards of performance, reliability, and security.

From initial consultation through procurement, configuration, and ongoing lifecycle management, A5 IT simplifies Five9 adoption for organizations of every size. Whether you need unified collaboration platforms or cloud migration and management, our experts design solutions tailored to your operational requirements and budget.

A5 IT holds a GSA Schedule contract, making it easy for federal agencies and government organizations to procure Five9 products through established channels. Private sector clients benefit from competitive volume pricing, flexible financing, and rapid fulfillment through our nationwide logistics network.

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  3. Five9
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Five9AI-Powered Cloud Contact Center Excellence

Deliver exceptional customer experiences with Five9 Intelligent CX Platform. A5 IT partners with Five9 to bring your organization AI-powered contact center solutions including omnichannel engagement, workforce optimization, and intelligent automation with expert deployment and dedicated support.

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Five9 collaboration workspace solutions
Authorized
Partner
500+
Products Available
Same-Day
Shipping Available
24/7
Expert Support
How It Works

Your Path to Better Collaboration with Five9

From initial consultation to ongoing support, we make it simple to equip your organization with Five9 collaboration technology.

01

Consult

Share your collaboration goals and workspace challenges. Our Five9 specialists assess your meeting rooms, remote work needs, and AV requirements to design the right solution.

  • Needs assessment
  • Room audits
  • Technology roadmap
02

Configure

We design and configure your Five9 solution for seamless integration with Microsoft Teams, Zoom, and other platforms your teams rely on every day.

  • Platform integration
  • Custom bundles
  • Compatibility testing
03

Deploy

Pre-staged, tested, and shipped from 25+ US distribution centers. We handle the logistics so your team can focus on what matters — working together.

  • Pre-configuration
  • Asset tagging
  • Drop-ship support
04

Support

Ongoing US-based support for your Five9 collaboration environment. From troubleshooting to firmware updates, we keep your meeting spaces running smoothly.

  • Warranty management
  • Firmware updates
  • Dedicated account team
Solutions

Five9 Product Categories

Equip every workspace with the right Five9 tools for seamless collaboration and productivity.

Five9 Five9 Intelligent CX Platform - collaboration and workspace solutions

Five9 Intelligent CX Platform

Complete cloud contact center with AI-powered customer experience

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Five9 Five9 Genius AI - collaboration and workspace solutions

Five9 Genius AI

AI-powered automation with intelligent virtual agents and agent assist

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Five9 Workforce Engagement - collaboration and workspace solutions

Workforce Engagement

WEM tools for scheduling, quality management, and performance

Explore WEM
Five9 Digital Engagement - collaboration and workspace solutions

Digital Engagement

Omnichannel support across email, chat, SMS, and social messaging

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Workspace Solutions

Five9 Solutions for Every Space

Meeting Rooms, Reimagined

Transform any space into a collaboration powerhouse with Five9 conference room solutions. From huddle spaces to boardrooms, A5 IT helps you design, configure, and deploy Five9 systems that make every meeting productive and engaging.

  • Huddle spaces to boardrooms
  • Platform-certified solutions
  • Expert room design guidance
Explore Five9 Room Systems

Hybrid Work, Seamlessly Connected

Empower your remote and hybrid workforce with Five9 peripherals and audio-video tools from A5 IT. We help organizations equip employees with the right webcams, headsets, and accessories for professional collaboration from anywhere.

  • Remote worker bundles
  • Bulk deployment services
  • Consistent experience across locations
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Five9 Enterprise Deployment at Scale - workspace collaboration setup

Enterprise Deployment at Scale

A5 IT ships Five9 products from 25+ US distribution centers with pre-configuration, asset tagging, and drop-ship support. Whether you are equipping 10 meeting rooms or 10,000 desktops, our procurement team delivers on time and on budget.

  • 25+ US distribution centers
  • Pre-configured and asset-tagged
  • GSA Schedule available
Explore Five9 Solutions
Featured Products

Popular Five9 Products

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Five9 Five9 Intelligent CX Platform - collaboration product

Five9 Intelligent CX Platform

Comprehensive cloud contact center solution with omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. The open, cloud-native platform integrates with leading CRM systems for personalized experiences and operational agility.

Omnichannel, AI-Powered, CRM Integration, Cloud-Native

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Five9 Five9 Genius AI - collaboration product

Five9 Genius AI

AI suite that embeds practical artificial intelligence across the platform for hyper-personalized customer journeys. Features AI Agents and Human Agents working together with Agentic CX introducing autonomous AI agents with built-in governance guardrails.

AI Agents, Autonomous CX, Agent Assist, Governance

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Five9 Five9 Workforce Engagement Management - collaboration product

Five9 Workforce Engagement Management

Advanced WEM tools layered on Five9 voice and digital capabilities for streamlined contact operations. Includes scheduling, quality management, performance analytics, and AI-powered workforce optimization.

Scheduling, Quality Management, Performance Analytics

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Five9 Five9 Digital Engagement - collaboration product

Five9 Digital Engagement

Let customers choose how to connect across voice, email, chat, SMS, or social messaging channels. Unified agent desktop provides consistent experience across all channels with intelligent routing and context.

Voice, Email, Chat, SMS, Social, Unified Desktop

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Need Help Designing Your Meeting Space?

Our Five9 specialists can help you select the right conference room solutions, webcam bundles, and audio equipment for your organization.

Schedule a Consultation(224) 955-1644
The A5 IT Difference

Why Buy Five9 from A5 IT?

Five9 Authorized Partner

A5 IT is an authorized Five9 partner with specialists across the Intelligent CX Platform and Genius AI.

Expert Implementation

Professional deployment including CRM integration, IVR design, and workflow configuration.

Migration Services

Expert assistance migrating from legacy contact center platforms to Five9 cloud.

Training and Adoption

Comprehensive training for agents, supervisors, and administrators to maximize platform value.

Competitive Pricing

Access partner pricing and guidance on the right Five9 plan for your contact center needs.

Optimization Services

Ongoing optimization to improve customer experience, agent performance, and operational efficiency.

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FAQ

Frequently Asked Questions

A5 IT offers the complete Five9 portfolio including the Intelligent CX Platform, Genius AI suite, Digital Engagement, Workforce Engagement Management, and CRM integrations. We support organizations from mid-market through enterprise with tailored contact center solutions.

Ready to Transform Your Contact Center with Five9?

Connect with our Five9 specialists for personalized guidance, competitive quotes, and deployment support.

Request a ConsultationShop Five9 Products
Or call us directly: (224) 955-1644